Intensive Support Project Worker

Intensive Support Project Worker

We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.

Position: Intensive Support Project Worker

Salary: £27,054 - rising incrementally to £29,357

Location: Southend-on-Sea

Hours: Full-time, 37 hours per week (including evenings/weekends)

Closing Date:  27th February 2026

About the Role

This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You’ll deliver psychologically informed, recovery-focused support tailored to each resident’s needs, helping them build stability and independence.

Key responsibilities include:

•            Developing personalised support and recovery plans

•            Supporting access to healthcare, benefits, and specialist services

•            Promoting independent living skills such as budgeting, cooking, and hygiene

•            Maintaining accurate records for monitoring and reporting

•            Ensuring health & safety compliance across supported properties

•            Building strong partnerships with external agencies and professionals

•            Providing evening and weekend cover as part of a rota

•            Supporting communications and fundraising efforts when required

About You

You’re empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.

Essential attributes and experience:

•            Knowledge of homelessness-related issues and recovery principles

•            Ability to build rapport and maintain professional boundaries

•            Strong communication and safeguarding awareness

•            Self-motivated, flexible, and able to work independently or as part of a team

•            Willingness to work unsociable hours, including evenings and weekends

Desirable:

•            NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG

•            Experience of partnership working

•            Car driver

About the Organisation

This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.

Other roles you may have experience of could include:

Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.