Young Carers Service Manager

Young Carers Service Manager 

We are looking for a Young Carers Service Manager (job share) who will work with colleagues to provide effective and high-quality support to Youth Carers across Newham. 

Position: Young Carers Service Manager

Location: Newham

Hours: Part time (18 hours per week)

Contract: Permanent

Salary: £32,000 to £35,000 dependent on qualifications, skills, and experience.

Closing date: Sunday 26th January 2025

About the role: 

This role will be set within a wider consortium team making up the Newham Carers Community Project, led by Age UK East London and supported by partners. You will be employed by one of the partners but will be expected to work collaboratively with consortium partners.

Key areas of responsibility include:  

• Lead and manage the young carers aspect of the Newham Carers service offering, including but not exclusively, the line management of staff (sessional and holiday activities staff), liaison with project partners and service commissioners. 

• To ensure the day to day delivery of a high quality service to support the needs of Young carers in Newham.

• Ensure the effective delivery of a needs led and co-produced service for Young Carers in Newham.

• Promote awareness of Young Carers and the challenges they face in Newham, including through networking and influencing commissioners, schools and other relevant youth focussed professionals.

• Provide leadership in the development of new and innovative services to meet the needs of Young Carers in Newham.

• Provide specialist in person support to Young Carers from the community in Newham.

• To increase access for Young Carers for information, advice, and support within the Newham locality.

• Enable Young carers to be better able to manage their caring role and look after their own health and wellbeing.

• Review, monitor and evaluate all elements of the service to ensure delivery is adhering to best practice and meeting assessed needs.

About you:

Your expertise and leadership skills will be essential in motivating and supporting our team in achieving the best possible outcomes for our Young Carers. You will work closely with the team to ensure that all our services are delivered to the highest possible standards and in line with the needs of our residents, stakeholders, and funders. A proactive approach to safeguarding and incident management will ensure a safe and progressive environment for all residents.

Key skills required for this role:

• Experience of effective leadership and management of staff.

• Experience of working within a Carers service or similar support service.

• Experience of liaising with and supporting Carers and/or Young Carers.

• Sound understanding and knowledge of Safeguarding practices.

• Experience of working in partnership with other organisations or agencies.

• Knowledge and understanding of the impact on health and wellbeing relating to Carers and/or Young Carers and those cared for.

• Knowledge of resources available to support Carers in Newham.

• Experience of developing services.

• Understanding of diversity issues within the context of service delivery and/or staff recruitment and management.

• Good Knowledge and understanding of the Care Act 2014 and how this applies to unpaid Carers.

About the organisation: 

The employer is a well-established and respected local charity based in the London Borough of Newham. They support those who are facing multiple challenges – they might be a carer, migrant or refugee without access to public funds, suffering from homelessness, experiencing poverty, or unable to communicate in English. They empower people to reach their full potential through offering advocacy, education, temporary accommodation and a wide range of positive activities. They support over 3000 people a year and have been working with Newham communities for over 50 years. 

You may also have experience in areas such as: Team Leader, Social Care Team Leader, Mental Health Team Leader, Service Team Leader, Youth worker, Community Youth Worker, Children Support Worker, Youth work, Service Manager, Homeless Support Worker, Vulnerable Youths, Mental Health, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.