Community Outreach Adviser

Community Outreach Adviser (Crisis & Resilience)

Contract type: Fixed term contract - Ending 31 March 2027

Hours: 37 hours - Full time

Location: Adur, Worthing, Crawley, Mid Sussex, Horsham

Salary: £26,609 FTE

Closing date: 21st October 2026

Interview date: 29/10/2026

Please note that unless stated, we do NOT accept CVs, only a completed application form.

Alternatively, if you are interested in volunteering for Citizens Advice in West Sussex please click here. Thank you.

Make a Real Difference in Your Community

We are looking for a passionate and motivated Community Outreach Adviser to deliver holistic advice and support within local communities, with a particular focus on improving financial resilience.

In this rewarding role, you will work directly with individuals to help them maximise their income through welfare benefit and grant applications, identify money-saving opportunities, address debt concerns, and access a wide range of support services. No two days will be the same as you provide practical, person-centred advice that helps people improve their financial wellbeing and achieve greater stability.

You will be a confident communicator with a naturally enquiring mind, able to navigate complex advice queries using a range of resources and guidance. Working independently across community settings, you will build trusted relationships with residents, partner organisations, and other stakeholders to ensure people receive the support they need.

• Passionate about helping people and improving community wellbeing.
• Strong communication and interpersonal skills.
• Able to work independently and manage your own workload effectively.
• Comfortable dealing with complex issues and researching solutions.
• Skilled at building and maintaining positive relationships with partner agencies and community groups.
• Organised, resilient, and adaptable in a community-based role.

Previous experience in advice, welfare benefits, debt support, community engagement, or a related field would be advantageous. However, trainee applications are welcomed from candidates who can demonstrate strong transferable skills and the ability to quickly absorb and apply training materials.

If you are committed to making a positive impact and empowering people to overcome financial challenges, we would love to hear from you.

How to apply

You will need to fill in an application form, addressing the person specification.   We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team.

TO APPLY:  Click the “APPLY TODAY” now, completing the online application form.

++ CVS NOT ACCEPTED++

If you have any questions related to the role please email to: Recruitment@westsussexcab.org.uk